FAQ
FAQ
FAQ
What is Waffle?
Waffle is a group journaling app designed for families, couples, and friends to stay in sync, get to know each other better, and provide emotional support when needed.
In today's busy world, we often focus on urgent matters rather than what's truly important. Team Waffle believes that close bonds and meaningful relationships are fundamental to good mental health.
We help you cherish the small things that happen in everyday life and seek emotional support when necessary. Our personalized journal prompts can help you understand your loved ones even better than through face-to-face conversations.
Our special format allows you to stay in sync with those you care about, without being overbearing, and facilitates deeper communication.
Check out the Waffle stories to see what our users are saying about us.
What is Waffle?
Waffle is a group journaling app designed for families, couples, and friends to stay in sync, get to know each other better, and provide emotional support when needed.
In today's busy world, we often focus on urgent matters rather than what's truly important. Team Waffle believes that close bonds and meaningful relationships are fundamental to good mental health.
We help you cherish the small things that happen in everyday life and seek emotional support when necessary. Our personalized journal prompts can help you understand your loved ones even better than through face-to-face conversations.
Our special format allows you to stay in sync with those you care about, without being overbearing, and facilitates deeper communication.
Check out the Waffle stories to see what our users are saying about us.
Why is it called Waffle?
We wanted a name that symbolized bonding, warmth, and happy gatherings. We considered names like 'fireplace,' 'dining table,' and 'fam,' but none of them really clicked. While we were struggling to come up with a name, Taishi, one of the co-founders of Waffle, saw a joyful crowd of families and friends having fun while he was taking a walk in the park in San Jose, California. As he walked closer, he noticed a small waffle stand.
That was the perfect embodiment of the experience we wanted to create, so we named our app Waffle.
Why is it called Waffle?
We wanted a name that symbolized bonding, warmth, and happy gatherings. We considered names like 'fireplace,' 'dining table,' and 'fam,' but none of them really clicked. While we were struggling to come up with a name, Taishi, one of the co-founders of Waffle, saw a joyful crowd of families and friends having fun while he was taking a walk in the park in San Jose, California. As he walked closer, he noticed a small waffle stand.
That was the perfect embodiment of the experience we wanted to create, so we named our app Waffle.
What’s included in Waffle Plus?
What you get
Free
Plus
Unlimited journals
Unlimited entries
Unlimited journal members
Attaching one photo
Attaching more than one photo
Attaching a video
Searching through entries
PDF Export
More journal covers
What’s included in Waffle Plus?
What you get
Free
Plus
Unlimited journals
Unlimited entries
Unlimited journal members
Attaching one photo
Attaching more than one photo
Attaching a video
Searching through entries
PDF Export
More journal covers
Can I use Waffle for Work?
Yes, teams at companies and organizations use Waffle to learn more about their team members, which is particularly challenging when working remotely. We offer discounts for bulk purchases. Contact us for details.
Can I use Waffle for Work?
Yes, teams at companies and organizations use Waffle to learn more about their team members, which is particularly challenging when working remotely. We offer discounts for bulk purchases. Contact us for details.
Where can I share feedback?
Please see our contact page.
Where can I share feedback?
Please see our contact page.
I’m a therapist and am using Waffle for my clients.
Many therapies use Waffle for communication between sessions. It makes therapy sessions more effective by eliminating the burden of having to remember what happened since the last meeting.
We offer discounts for licensed therapists. Contact us for details.
I’m a therapist and am using Waffle for my clients.
Many therapies use Waffle for communication between sessions. It makes therapy sessions more effective by eliminating the burden of having to remember what happened since the last meeting.
We offer discounts for licensed therapists. Contact us for details.
I want to use Waffle for my team. Any discount?
Contact us from here.
I want to use Waffle for my team. Any discount?
Contact us from here.
I accidentally subscribed Waffle Plus. How can I cancel and get a refund?
The refund process is handled by Apple and Google. If you're using iOS, here's how you can request a refund:
1. Sign in to [reportaproblem.apple.com].
2. Tap or click on "I'd like to" and select "Request a refund."
3. Choose the reason for your refund request and click "Next."
4. Select the specific app, subscription, or item you want a refund for, and then click "Submit."
5. Apple's support page provides more detailed instructions, and you can find it at this link: https://support.apple.com/en-gb/HT204084.
If you're using Android, here's how you can request a refund:
1. Open the Google Play Store on your Android device.
2. Tap the three horizontal lines in the top-left corner of the screen.
3. From the drop-down menu, select "Subscriptions."
4. Choose the subscription you wish to cancel.
5. Tap "Cancel Subscription."
Follow the instructions provided to complete the cancellation and refund process.
Please contact us if you have any questions.
I accidentally subscribed Waffle Plus. How can I cancel and get a refund?
The refund process is handled by Apple and Google. If you're using iOS, here's how you can request a refund:
1. Sign in to [reportaproblem.apple.com].
2. Tap or click on "I'd like to" and select "Request a refund."
3. Choose the reason for your refund request and click "Next."
4. Select the specific app, subscription, or item you want a refund for, and then click "Submit."
5. Apple's support page provides more detailed instructions, and you can find it at this link: https://support.apple.com/en-gb/HT204084.
If you're using Android, here's how you can request a refund:
1. Open the Google Play Store on your Android device.
2. Tap the three horizontal lines in the top-left corner of the screen.
3. From the drop-down menu, select "Subscriptions."
4. Choose the subscription you wish to cancel.
5. Tap "Cancel Subscription."
Follow the instructions provided to complete the cancellation and refund process.
Please contact us if you have any questions.
How do I get Waffle Swags?
Fill out this Google form and share your experience using Waffle. We pick stories and post on our website. If you’re is selected, we will send you Waffle stickers, magnet and coaster set. We offer $30 Amazon gift card if you fill out the form.
How do I get Waffle Swags?
Fill out this Google form and share your experience using Waffle. We pick stories and post on our website. If you’re is selected, we will send you Waffle stickers, magnet and coaster set. We offer $30 Amazon gift card if you fill out the form.
What is Waffle AI?
Based on the relationship type of the journal and entries, Waffle AI give you and your journal members more personalized prompts. Our prompts are specifically designed to help you and your journal members to open up and talk about things that are important but we don’t have enough opportunities to talk about.
What is Waffle AI?
Based on the relationship type of the journal and entries, Waffle AI give you and your journal members more personalized prompts. Our prompts are specifically designed to help you and your journal members to open up and talk about things that are important but we don’t have enough opportunities to talk about.
What is Waffle AI Character?
Waffle AI Character allows you to choose who to give you journal prompts. We have range of characters from a dog and cat to tv personalities, celebrities and CEO.
What is Waffle AI Character?
Waffle AI Character allows you to choose who to give you journal prompts. We have range of characters from a dog and cat to tv personalities, celebrities and CEO.
How to Redeem a Promo Code on your iPhone
Here is a simple step-by-step instruction of how to redeem your fresh promo code and get the app for free from Apple’s App Store. All you need is the promo code and your Apple ID with the password.
Have your 12-digit promo code ready.
On your iPhone, iPad, or iPod touch, open the App Store app.
At the top of the screen, tap the sign-in button or your photo.
Tap Redeem Gift Card or Code. If you don’t see Redeem Gift Card or Code, sign in with your Apple ID.
Tap Enter Code Manually, then follow the instructions on the screen.
How to Redeem a Promo Code on your iPhone
Here is a simple step-by-step instruction of how to redeem your fresh promo code and get the app for free from Apple’s App Store. All you need is the promo code and your Apple ID with the password.
Have your 12-digit promo code ready.
On your iPhone, iPad, or iPod touch, open the App Store app.
At the top of the screen, tap the sign-in button or your photo.
Tap Redeem Gift Card or Code. If you don’t see Redeem Gift Card or Code, sign in with your Apple ID.
Tap Enter Code Manually, then follow the instructions on the screen.